- Roberto Affuso wrote:
Hi I just bought Microtonic but the vst keeps asking me for license, please help me. Thanks!

Hi Roberto, did you also try manual/offline registration?
Maybe some firewallish error-behavior, or a .net-framework error....

The offline/manual registration can be done via:
<your account> (you can find that under the "blue guy button" :D up on this page)
on the <your account> page your microtonic (and other licences) license should appear
press "click to show the offline/manual registration data".
than do the manual process,.

Hey! few days ago bought Symplant and Echobode as a bundle. Of course I've managed to f#$% it up by giving another email address. I'm sorry for that... Fredrik, could you help me with that? I've sent a message to support already.

- Krzysztof Oloś wrote:
Hey! few days ago bought Symplant and Echobode as a bundle. Of course I've managed to f#$% it up by giving another email address. I'm sorry for that... Fredrik, could you help me with that? I've sent a message to support already.

No problem, I merged your accounts.

Thank you! It's on place! :)))

Hi! I need my accounts merged please:)

Hey, I also used the wrong email when purchasing Synplant 2 Upgrade this evening ... Would greatly appreciate help!

- Tellev Sundt wrote:
Hey, I also used the wrong email when purchasing Synplant 2 Upgrade this evening ... Would greatly appreciate help!

found it fixed it!

Anyone else having this problem with the Synplant 2 Upgrade, just drop a message here with the email address you purchased with and what email you want it moved to.

I cant find the confirmation code for the order so i cant purchase it properly

Umhhhh... Can't refind my license, any help pleas ?

We need more details. Contact us privately using the contact form and give us the full name, street address, and city you had when you made the purchase.

i recently purchased bitspeek but i accidently used my other email for it and now i cant activate it to use the full version

- Fredrik Lidström wrote:
We need more details. Contact us privately using the contact form and give us the full name, street address, and city you had when you made the purchase.

- Fredrik Lidström wrote:
If you are missing products under your account it is most likely because you used a different email when purchasing. Some of our customers have also ended up with multiple accounts by using different emails when ordering. Just contact us and we will help you finding / merging your orders so that all products are associated with your active account.

hello i have the old synthplant i purchaced way nack when oit was synth plant one and i want to upgrade can you tell me how